prices

By Jonathan Maze on Aug. 10, 2023

The Bottom Line: Customers are pushing back on higher prices and more brands are looking for ways to get diners to return more often.

Operations

Panera Bread expands Value Duets menu

By Lisa Jennings on Aug. 10, 2023

$10 and under appears to be the price position in fast casual as consumers look for value.

Premium

Financing

Did fast-food chains raise their prices too much?

By Jonathan Maze on Aug. 04, 2023

The Bottom Line: Papa Johns CEO Rob Lynch sounds the alarm on overly aggressive price hikes, suggesting the industry got “a little punch drunk” raising prices.

Financing

With less aid to buy groceries, SNAP recipients step up their fast-food spending, study finds

By Peter Romeo on Jul. 11, 2023

A new report shows that grocery inflation made restaurant meals almost as economical as cooking at home.

Consumer Trends

Consumers see full-service chains offering greater value today, even with inflation

By Peter Romeo on Jun. 27, 2023

A new American Consumer Satisfaction Index survey shows the public perceives the sector as offering better quality for the money.

Food

Calif. restaurants get a 6-month reprieve on pork limits

By Peter Romeo on Jun. 26, 2023

A court has ruled that establishments can continue buying pork raised under prior standards, avoiding what some feared would be a severe shortage and a spike in prices.

Premium

Technology

Toast's new online ordering fee has some restaurants feeling burned

By Joe Guszkowski on Jun. 23, 2023

The mandatory 99-cent fee for guests is just the latest price hike from the big tech supplier. Some operators say it could be the last straw.

Workforce

Work in restaurants? John Fraser wants to invite you to dinner

By Lisa Jennings on Jun. 22, 2023

The chef is opening a table at any of his restaurants for members of the hospitality industry to dine at a significant discount. The goal: to build community and camaraderie.

Financing