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The week’s 5 head-spinning moments: Special RLC edition

 By Peter Romeo on Apr. 04, 2014

Attendees the Restaurant Leadership Conference may want to slip a supportive neck brace into their luggage next year. With presentations from the likes of Bill Clinton and industry stars normally as reclusive as a Bob Dylan, heads were rotating. Here are five highlights that had us speed-dialing the chiropractor.

Cheeseburger in Paradise puts flat screens to different use

 Aug. 06, 2014

Every TV will be tuned to the Discovery Channel’s Shark Week programming, part of a promotion that also includes a Shark Week menu.

Consumer Trends

Big names vie for a seat at the table

By Kelly Killian on Sep. 29, 2014

In the past 13 months, four big fish—Priceline, TripAdvisor, Yelp and Google—have gobbled up companies in the online-reservations business to the tune of more than $2.8 billion.

Starbucks begins preordering rollout

Dec. 04, 2014

Customers will be able to use their phones to place a customized order, learn how long of a wait there is, and then grab it from a pickup station.

Technology

High tech + high touch = mini-kitchens displayed at NAFEM

By Patricia Cobe on Feb. 25, 2015

Foodservice manufacturers introduced an array of new equipment at last week’s NAFEM Show in Anaheim, much of it boasting digital controls and “smart” operating systems.

Do up-and-coming apps pose a threat to Seamless and GrubHub?

May 01, 2015

For restaurateurs concerned about high commission fees paid to popular online ordering services, lesser-known apps may help alleviate that strain.

Chipotle airs new recovery tactics

By Peter Romeo on Apr. 27, 2016

Eager to make last quarter the low point in the chain's turnaround, management is exploring a number of new ways to win back customers.

Technology

5 game-changing tech platforms

By Sara Rush Wirth on Sep. 29, 2016

These new innovations have the potential to shake up everything from the workforce to food away from home.

Operations

Robot backlash: Fight against an anti-employee label

By Peter Romeo on Feb. 14, 2017

Restaurateurs warned that raising minimum wages by an unreasonable margin would bring cuts, streamlining and automation.

Technology

Operators dial up digital ordering

Sponsored content from our partner Comcast Business on Aug. 30, 2017

Restaurants are focusing on digital platforms that make it convenient to order and pay for takeout with a tablet, smartphone or voice-controlled personal assistant and skip the line at pickup.

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