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Technology

ItsaCheckmate rebrands, acquires AI voice provider VoiceBite

 By Joe Guszkowski on May 08, 2024

The order integration company has expanded into an all-around digital ordering supplier and now goes by just Checkmate.

Technology

Instacart to offer restaurant delivery from Uber Eats

 By Joe Guszkowski on May 07, 2024

Uber Eats will have a dedicated tab within the grocery delivery app, which it said will allow it to reach more customers.

Technology

DoorDash says it's getting more affordable

By Joe Guszkowski on May 06, 2024

The third-party delivery company has reduced customer fees by 12% over the past two years. But delivery still remains far more expensive than carryout.

Operations

BJ's margins make a leap, with help from AI

By Joe Guszkowski on May 03, 2024

A new AI-powered scheduling tool, among other initiatives, helped make the casual-dining chain's restaurants more profitable in the first quarter.

Technology

Panda Express owner hit with cyberattack

By Joe Guszkowski on May 02, 2024

The data breach last month affected Panda Restaurant Group's corporate systems and exposed employees' personal data.

Technology

Long lines at kiosks can stress customers, study finds

By Joe Guszkowski on May 01, 2024

Guests feel more rushed and order less food when others queue up behind them, according to new research from Temple University.

Technology

Dave & Buster’s bets on arcade wagering

By Heather Lalley on Apr. 30, 2024

The eatertainment chain is adding the ability to wager on Skee-Ball, basketball and its other arcade games to its app, for members of its loyalty program.

Operations

How restaurants can set themselves apart as banquet venues

Sponsored content from our partner Entegra on Apr. 30, 2024

As banquet season heats up and customers reach out to host their special events like conferences, weddings or graduations, operators want to nail down a unique set of offerings that will separate them from other venues.

Technology

Underground delivery startup Pipedream raises $13M

By Joe Guszkowski on Apr. 24, 2024

The company will use some of the funding to meet demand for its restaurant pickup system, which uses tunnels to move food from the kitchen to the parking lot.

Technology

Virtual brands are getting a little physical

By Joe Guszkowski on Apr. 23, 2024

Once reserved for the internet only, virtual brands are making their way onto in-restaurant menus and even their own brick-and-mortars, and seeing good results.

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