technology

Seattle may walk back wage hike for delivery drivers

By Joe Guszkowski on Mar. 26, 2024

Drivers for third-party delivery apps like DoorDash and Uber Eats say their earnings have plummeted since the $26.40 hourly minimum wage went into effect.

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Technology

Tech outages at Panera and McDonald's show the perils of digitization

By Joe Guszkowski on Mar. 26, 2024

Tech Check: As the industry gets more high-tech, crashes and cyberattacks will become more common. Restaurants should be taking steps to manage their risks.

Operations

Panera Bread digital channels suffer national outage

By Lisa Jennings on Mar. 25, 2024

Panera cafes are open, but digital ordering systems are down, including kiosks in stores. Workers say they have been given no explanation.

Emerging Brands

Wonder raises $700M, says it's 'time to scale'

By Joe Guszkowski on Mar. 19, 2024

The delivery-centric food hall startup founded by entrepreneur Marc Lore has now raised $1.5 billion to date and plans to expand to 90 locations by the end of next year.

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Operations

Can AI solve the challenge of mass producing a truly artisanal sourdough?

By Lisa Jennings on Mar. 19, 2024

The Croatian food engineers at Boogie Lab are bringing an AI-trained "smart fermenter" to the U.S. in partnership with Delmonico's steakhouse co-owner Dennis Turcinovic. Together they will launch the Boogie Bread bakery brand in North America.

Technology

AI supplier Presto lays off 18% of staff in latest sign of turbulence

By Joe Guszkowski on Mar. 18, 2024

The San Carlo, Calif.-based technology company also raised $1.2 million in a stock offering that it said will keep it afloat through April 1.

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Technology

For restaurant tech, 'unified commerce' is the new 'omnichannel'

By Joe Guszkowski on Mar. 18, 2024

Tech Check: More restaurants are looking to align their tech stacks from front to back, taking cues from a revolution already underway in retail.

Emerging Brands

MrBeast Burger owner Virtual Dining Concepts acquires Man Vs Fries

By Joe Guszkowski on Mar. 18, 2024

The fry-centric virtual restaurant brand has nearly tripled in size since the acquisition thanks to partnerships with Mexican chains such as On the Border and Monterey’s Little Mexico.

Technology