Technomic

Consumer Trends

Drive-thru rules of the road

Technomic’s Consumer Brand Metrics program asks consumers to rate their most recent trip to a restaurant and provide an overall rating of their visit.

Consumer Trends

The 10 most craveable chain sandwiches

Customers reveal which chain subs spark their strongest yearnings.

Today’s restaurant guests demand both speed and quality. For operators to deliver on that need means taking a look around the kitchen—beyond the ingredients.

At a time of softening traffic, consumers say the old draws may not be what pulls them into one restaurant versus another. Here are the features they cite as actually turning their heads today.

Features to consider when building an app.

Self-service kiosks can make ordering and payment easy for busy limited-service customers, and they may still benefit from a novelty factor in some markets.

Restaurants are increasingly adding a common pulled pork cut, a Spanish sausage, a trash fish and an upscale beef product to their menus.

Who and what are the disruptors to the restaurant industry for 2016? Answering that question is a key goal at the Restaurant Leadership Conference.

New research confirms that restaurant sales have been dampened by the emotional impact of mass violence, including terrorism attacks.

Operators have found that how they respond to glowing compliments can have significant benefits to the brand. Here, they weigh in on where to find brand evangelists.

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