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Casual Dining

Marketing

Valentine’s Day promos from left field

 By Kelsey Squire on Feb. 05, 2016

Here’s how some concepts are spicing up sales on the industry’s second-busiest day of the year.

Technology

Diner, as hostess

 Jan. 02, 2014

Consumers soon will be able to check wait times at restaurants and add themselves to the list before ever walking through the door.

Workforce

Tipping 360 Part 3: Staff to tap out if tipping ends?

By Sara Rush Wirth on Mar. 15, 2016

The debate over no-tipping policies has restaurant staff befuddled. In Part 3 of our “Tipping 360” series, we asked what servers would do if tipping went away.

The week’s 5 head-spinning moments

By Peter Romeo on Jan. 31, 2014

Restaurants take bytes, lemons get a bad rap, Starbucks makes a case for steroid testing, few brrr’s about the cold and how Chipotle is serving the flexitarian.

Will the big casual chains ever be cool to millennials?

By Sara Rush Wirth on May 06, 2016

There's no denying that the legacy casual-dining concepts aren't scoring any points with millennials right now. But why? Here are three areas operators might want to consider if they want to get them back in the door.

Meet the chef Q&A: Rene van Broekhuizen

By Restaurant Business Staff on Mar. 24, 2014

McCormick & Schmick’s Seafood Restaurants are known for skillfully handing fine ingredients—particularly pristine fish—in a way that enhances the natural quality.

Bloomin’ Brands shuffles management

By Peter Romeo on Aug. 01, 2016

The shifts in leadership of Outback and Bonefish Grill follow the casual giant's $8.1 million loss for the second quarter.

The week’s 5 head-spinning moments: Servers under siege

By Peter Romeo on May 09, 2014

Many industry savants see service as the area where restaurants can distinguish themselves. Then why are so many trying to cut server-customer interaction?

True Food Kitchen names a new CEO

By Peter Romeo on Sep. 14, 2016

The appointment marks the second departure of a high-level food executive from Starbucks in two weeks.

The week’s 5 head-spinning moments: Blame & shame edition

By Peter Romeo on Jun. 06, 2014

The restaurant industry took a slapping this week, at times from its own hand.

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