Heather Lalley
Managing editor
Articles by
Heather Lalley
Page 9Operations
Shake Shack frustrated by clogs in its new-restaurant pipeline
The burger chain planned to open up to 50 new units this year but has pared that down to 40 to 45 stores because of a variety of delays and slowdowns. Many will have to open in the fourth quarter.
Marketing
Slim Chickens tries to crack the student-athlete partnership code
Marketing Bites: A year after chains could hire college athletes for marketing deals, the chicken brand is launching a five-athlete council; plus more marketing news of the week.