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Joe Guszkowski

Senior Editor

Articles by
Joe Guszkowski

Page 79
Marketing

How much would you pay to skip the waitlist? One chain bet $600

The annual membership at Rib & Chop House offers priority seating as well as discounts and other perks. It’s been a success so far, said CEO Yaron Goldman.

Consumer Trends

For many customers, food delivery often a failure

Nearly six in 10 tend to be underwhelmed by the experience. That’s just one of the surprising findings in a new consumer survey.

Leadership

Mongolian Concepts promotes Becca McIntyre to VP of culinary and supply chain

McIntyre will lead extensive menu development at the owner of bd's Mongolian Grill and other bowl chains.

Technology

Reef accused of 'poaching' employees from airport food operator OTG

In a lawsuit, OTG Management says the ghost kitchen company lured staff away to help launch airport locations.

Leadership

Wyman Roberts led Brinker over the bridge and onto a new path

The CEO of Chili’s and Maggiano’s leaned on a lifetime of restaurant experience to weather a challenge no one was prepared for, creating a new blueprint for growth in the process.

Technology

Tech roundup: Can tech fix the supply chain?

Companies that want to digitize distribution are off to a hot start in 2022. Also, Woflow raises $7 million and Virturant launches an app for its virtual brands.

Emerging Brands

Walk-On's is opening an Atlanta office

The satellite to its Baton Rouge HQ will house finance, analytics and tech departments to help support the chain's rapid growth.

Technology

Order integrator Deliverect raises $150M

The company helps restaurants streamline incoming delivery orders and saw its volume grow by 300% in 2021.

Leadership

Fish City Grill names Tim Green VP of operations

Green has been with the chain for 18 years and will help it pursue new growth plans.

Leadership

Red Lobster hires Patty Trevino as CMO

The former head of marketing for Hardee's and Carl's Jr. will take over the newly created position.

Technology

With automated drive-thrus, Checkers gives glimpse at future of fast food

Tech Check: The drive-thru helped QSRs thrive during the pandemic, but it’s also ripe for change.

Technology

Tech roundup: Latest restaurant tech unicorn isn’t first of its kind

Flipdish is one of many online ordering companies jostling for restaurant dollars. Also, Serve unveils a more autonomous delivery bot, DoorDash’s CEO joins Meta’s board and more.

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