Financing
Labor woes continue to plague El Pollo Loco
The fast-casual chicken chain said decreased staffing levels forced it to cut operating hours and sales channels last quarter.
Marketing
El Pollo Loco launches its first retail shop
The fast casual’s Loco Gifts and Gear shop sells shirts, totes, skateboards and more, all designed by Latino creators.
Operators are packaging catering programs in new ways to win back lost business. Individually boxed meals are seen as a safer solution as people slowly return to the office or are in need of a quick lunch to grab-and-go. Cracker Barrel, BJs and El Pollo Loco recently introduced or upgraded boxed meal catering.