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El Pollo Loco

Operations

El Pollo Loco turns to drive-thru improvements to boost traffic

 By Heather Lalley on Jul. 31, 2020

The fast-casual chicken chain is plotting handheld menu offerings while also working on drive-thru speed and accuracy.

Food

KFC brings plant-based chicken to Southern California

 By Patricia Cobe on Jul. 17, 2020

Beyond Fried Chicken is on menus starting Monday.

Operations

El Pollo Loco: No rush to reopen dining rooms given drive-thru success

By Heather Lalley on May 01, 2020

The drive-thru now makes up more than 70% of the chicken chain’s sales, though same-store sales remain down by double digits due to the coronavirus.

Operations

El Pollo Loco shifts to franchise-focused growth strategy

By Heather Lalley on Mar. 06, 2020

The fast-casual chicken chain is also reimagining its marketing and menuing plans.

Food

Signs of spring start to emerge on menus

By Patricia Cobe on Mar. 03, 2020

Menu news of the week: 3.2.20

Food

Bowls ring in the new year at chain restaurants

By Patricia Cobe on Jan. 02, 2020

On-trend bowls are proliferating on menus to entice post-holiday customers.

Food

Menu news of the week: Nov. 25, 2019

By Patricia Cobe on Nov. 25, 2019

Chefs and operators are busy this week gearing up for the season.

Operations

El Pollo Loco stock soars nearly 30% as sales accelerate

By Heather Lalley on Nov. 01, 2019

September was the fast-casual chain’s best month of the year as it works to expand delivery capabilities and operational efficiencies.

Financing

Denny’s franchisee grows to 127 units through 94-store purchase

By Peter Romeo on Oct. 01, 2019

WKS now operates 287 restaurants in total and ranks as Denny’s largest licensee.

Operations

El Pollo Loco shrinks its menu 20% to simplify operations

By Heather Lalley on May 03, 2019

The chicken chain’s traffic fell 3.1% in Q1, but its CEO says menu simplification is not to blame.

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