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Operations

This week’s 5 head-spinning moments: Forced retirements

Venerable business principles and concepts were shipped off to the old folks' home this week, worsening observers' neck arthritis.

I’m standing up for the industry. Are you?

As restaurateurs are we our own worst enemy? The question is not meant to be rhetorical. In fact, I hope it spurs conversation and generates answers from many different viewpoints. From my perspective, the answer is an overwhelming yes. And if we don’t change, our industry is at risk of losing its place as a cornerstone of our economy.

The three new French toast dishes will be available for a limited time.

Candy canes are not the only seasonal treats flavored with peppermint. Restaurants are embracing the holiday spirit by enhancing drinks, desserts and other menu items with peppermint’s refreshing, sweet taste.

Who said the industry is color blind? On the other hand, there are parties saying it's crooked.

The debut of one LTO and the return of another drove up comp sales at the chain 6.2 percent during Q2.

See which brand beat Denny’s, Applebee’s and others in a new ranking of full-service concepts by the strength of their customer following.

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