Operations
Delivery will be the last luxury to go, says Shake Shack CEO
Even as wallets continue to get pinched, Randy Garutti expects consumers to carry on with their expensive delivery-meal-on-the-couch habits.
Financing
Office workers are coming back to urban Shake Shacks but staffing challenges are hurting units in the suburbs
Despite wage increases and tipping that has increased starting pay to about $20 per hour, the chain is struggling to staff up.