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Operations

This week’s 4 head-spinning moments: Say what?

 By Peter Romeo on Mar. 31, 2017

Why's an operator cheering a possible upswing in food prices? And has Maine's governor hit on a new way of getting restaurant employees' lobbying help? Those are just some of the questions that were posed by surprising developments of the past week.

Financing

Starbucks unloads Tazo Tea for $384M

 By Restaurant Business Staff on Nov. 03, 2017

Unilever has purchased the brand, which Starbucks bought in 1999.

Leadership

Orin Smith, former Starbucks CEO, dies at 75

By Heather Lalley on Mar. 05, 2018

Chairman Howard Schultz says, “There would be no Starbucks of today” without Smith.

Operations

The latest perks

By Restaurant Business Staff on Feb. 28, 2008

The Starbucks revolution has permanently changed the face of coffee consumption. Coffee drinkers expect high-quality brews everywhere they go, and restaurants have taken this as a cue to improve their offerings. Manufacturers are obliging, developing equipment innovations to keep pace.

Financing

Conscious Capitalists share their smarts

By Patricia Cobe on May 01, 2012

Six top business leaders describe how to create and sustain companies with purpose.

Technology

An advance peek at Panera’s new ordering system

Apr. 21, 2014

An early user tries the Panera 2.0 mobile set-up, which enables customers to order up to five days in advance or bypass the cashiers to order and pay from their tables.

The early word on Apple Pay, Apple’s new e-wallet

By Kelly Killian on Sep. 10, 2014

Apple announced something that could be a game changer for the restaurant industry and retailers: Apple Pay. “The vision is to replace the wallet. And the starting point is payments,” says Apple CEO Tim Cook.

Inside Howard Schultz’s head

By Peter Romeo on Feb. 10, 2015

An assessment of the Starbucks CEO’s political sensibilities provides some lessons on his business style.

Starbucks has employees design reusable coffee cups

May 05, 2015

The coffee giant announced the winners of its employee cup design contest, which launched earlier this year to boost staff engagement with the brand.

Starbucks’ shutdown of La Boulange stores underway

By Kelsey Squire on Aug. 27, 2015

Closures of the standalone bakery-cafes are set to begin Friday, amid rumors that some shuttered locations will reopen under La Boulange founder Pascal Rigo.

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