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Technology

The latest news and trends in restaurant technology
Technology

What says 'value' to delivery customers?

 By Sara Rush Wirth on Feb. 26, 2016

Convenience may be the primary attraction to delivery, yet research shows that getting a bargain is right up there, too. But what constitutes value? We found out by putting delivery services to a test.

Technology

The 7 most important tech developments of 2016

 By Sara Rush Wirth on Dec. 27, 2016

A look at the innovations that have changed operations for the restaurant industry—and will continue to make waves in the future.

Technology

Shake Shack to open kiosk-only, cashless unit

By Peter Romeo on Oct. 02, 2017

The store will also use $15 an hour as its base wage, and feature a kitchen designed to maximize throughput.

Technology

Little Caesars patents a pizza robot

By Peter Romeo on Mar. 16, 2018

The automated assembly system does everything from spreading the dough to adding the pepperoni.

Technology

Curbside delivery gets a second wind

By Peter Romeo on May 18, 2017

Third-party delivery may be getting all the buzz, but a growing number of operations are showing renewed interest in a more familiar means of capturing off-premise sales.

Technology

Floating on cloud computing

By Amanda Kooser on Apr. 23, 2012

One reason why some restaurants have been hesitant to switch to cloud computing is the need for an always-on Internet connection. What happens if the Internet goes down?

Technology

Mobile commerce grabs hold of takeout ordering

By Joann Whitcher on Feb. 06, 2013

Mobile smartphone apps are quickly becoming the go-to platform for ordering takeout. According to a new eMarketer report, “Mobile Fast Food Marketing: How QSRs and Fast Casuals Are Getting Quicker and Faster,” more consumers are making their dining decisions en route via the smartphone.

Technology

Shifting server roles

By Sara Rush Wirth on Sep. 12, 2014

From apps to tabletop tablets to self-ordering kiosks, the switch to consumer-facing technology is putting more tasks—and power—in the hands of the consumer.

Technology

Waffle House stakes out turf in the sharing economy

Feb. 25, 2015

Waffle House, a coffee-counter concept that hasn’t generated gasps with its tech innovations to date, is pairing up with the latest in app-based sharing, a new service that’s equal parts eBay and Uber.

Technology

3 can’t-miss tips for implementing technology

By Sara Rush Wirth on Apr. 07, 2016

Finding the technology that works for your operation and getting buy-in from the CEO down to franchisees is no easy feat. Here’s what’s helped other operators successfully implement tech in their restaurants.

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