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Financing

Surprise, surprise: California kept its full-service restaurants in the dark for months

 By Peter Romeo on May 08, 2024

Reality Check: The state attorney general had refused to clarify the scope of the state's pending anti-junk-fee law. It's one more smack in the face to the trade.

Operations

Friendly's is opening restaurants again

 By Peter Romeo on May 08, 2024

The 89-year-old family-dining chain has unveiled a new store in Orlando that gives a liberal nod to the brand's past while incorporating new touches like a bakery.

Financing

Why social media, and not price, is behind Starbucks' sales problems

By Jonathan Maze on May 07, 2024

The Bottom Line: The coffee shop chain lost momentum quickly in November. That was too fast to be explained by consumer reaction over the prices of its beverages.

Financing

Franchisors who want faster remodels should reach into their pocketbooks

By Jonathan Maze on May 07, 2024

The Bottom Line: Burger King is spending $550 million to get more of its restaurants remodeled, not counting its own upgraded restaurants. More brands should do this.

Food

How restaurants are snagging the new pack of snackers

By Patricia Cobe on May 03, 2024

The demand for anytime, anywhere eating keeps rising, and operators are noticing, competing to offer a greater variety of value-priced and inventive snacks to steal customers away from retail.

Financing

Looking for the next Chipotle? These 3 chains are already there

By Jonathan Maze on May 03, 2024

The Bottom Line: Wingstop, Raising Cane’s and Jersey Mike’s have broken free from the pack of well-established growth chains. Here’s why this trio stands out.

Leadership

Meet the restaurant fixer who now owns Etta

By Lisa Jennings on May 03, 2024

Tech entrepreneur Johann Moonesinghe suddenly finds himself leading a growing group of restaurants. His secret? He doesn't expect to make a profit.

Food

Nando's Americanizes its menu a bit as U.S. expansion continues

By Patricia Cobe on May 01, 2024

Behind the Menu: Favorites like mac and cheese, bowls and salads join the fast casual’s Afro-Portuguese-rooted dishes, including the signature peri-peri chicken.

Financing

The consumer is cutting back, but not everywhere

By Jonathan Maze on May 01, 2024

The Bottom Line: Early earnings from major restaurant chains suggest the consumer has taken a distinct turn for the worse so far in 2024.

Financing

For Starbucks, 2 years of change hasn't yielded promised results

By Jonathan Maze on May 01, 2024

The Bottom Line: The coffee shop giant’s sales struggles worsened earlier this year, despite a flurry of efforts to improve operations and employee satisfaction.

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