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Technology

Senators question DoorDash and Uber Eats over 'hidden fees' for consumers

 By Joe Guszkowski on Apr. 18, 2024

Letters from three Democrats including Elizabeth Warren accused the delivery apps of price-gouging and asked for more information about how the fees are used.

Technology

IHOP adds more virtual brands from Virtual Dining Concepts

 By Joe Guszkowski on Apr. 17, 2024

The family-dining chain is putting NASCAR- and MLB-themed delivery brands in hundreds of locations for the first time and expanding Pardon My Cheesesteak.

Emerging Brands

Buffalo Wild Wings has big plans for small-scale spinoff BWW Go

By Joe Guszkowski on Apr. 11, 2024

The full-service chicken wing chain this week opened its 100th Go location and has franchisee commitments to open nearly 600 more of the takeout-focused restaurants.

Technology

California bill would force delivery apps to disclose what restaurants pay

By Joe Guszkowski on Apr. 08, 2024

Customers would be able to see the commissions that DoorDash, Uber Eats and Grubhub charge to restaurants. Opponents say it would also expose that data to competitors.

Technology

Restaurants say they're bearing the brunt of delivery chargebacks

By Joe Guszkowski on Apr. 05, 2024

Operators complain of frequent fraud and a cumbersome process for getting their money back from delivery providers. “They make nothing simple for you.”

Technology

ASAP delivery service files for Chapter 7 bankruptcy

By Joe Guszkowski on Apr. 03, 2024

The small company formerly known as Waitr ended its operations Tuesday. It had been struggling to compete with larger delivery players for years.

Technology

DoorDash hires leaders from Standard AI to help grow its AI voice product

By Joe Guszkowski on Mar. 28, 2024

Standard AI CEO Jordan Fisher and co-founders Brandon Ogle and Daniel Fischetti are joining the delivery company as it makes a bigger push into artificial intelligence.

Workforce

Seattle may walk back wage hike for delivery drivers

By Joe Guszkowski on Mar. 26, 2024

Drivers for third-party delivery apps like DoorDash and Uber Eats say their earnings have plummeted since the $26.40 hourly minimum wage went into effect.

Emerging Brands

Wonder raises $700M, says it's 'time to scale'

By Joe Guszkowski on Mar. 19, 2024

The delivery-centric food hall startup founded by entrepreneur Marc Lore has now raised $1.5 billion to date and plans to expand to 90 locations by the end of next year.

Emerging Brands

MrBeast Burger owner Virtual Dining Concepts acquires Man Vs Fries

By Joe Guszkowski on Mar. 18, 2024

The fry-centric virtual restaurant brand has nearly tripled in size since the acquisition thanks to partnerships with Mexican chains such as On the Border and Monterey’s Little Mexico.

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