human resources

Dunkin’ Brands’ president of global marketing and innovation to retire

By Kelsey Squire on Apr. 23, 2015

John Costello, a driving force behind Dunkin’ Donuts and Baskin-Robbins’ marketing campaigns, will transition to a strategy role before retiring in 2016.

3 answers to restaurants' most vexing labor problems

By Alaina Lancaster on Jun. 12, 2017

Unemployment rates and high turnover are hammering the industry. Here’s what restaurants can do to cope, according to analysis of new research.

Workforce

What restaurants can expect from labor regulations in the Trump era

By Alaina Lancaster on Oct. 20, 2017

An employment lawyer’s forecasts what’s next for overtime and joint employer.

Workforce

KFC workers to get access to personal finance help

By Jonathan Maze on Apr. 11, 2018

The KFC Foundation is making its MyChange personal finance program available to the chain’s employees.

Minnesota moves closer to a tip credit

Apr. 24, 2015

The state House approved a bill that would set a wage of $4 an hour for tipped employees, with the rest of the minimum wage presumed to come from gratuities.

Workforce

How to make flexible scheduling work

By Alaina Lancaster on Jun. 27, 2017

Offering work-life balance is a major selling point in this insomnia-inducing labor climate. But delivering on that promise is a tall order. Here are a few ways operators are making flexible schedules business as usual.

Workforce