operations

Subway opens its new second headquarters

By Jonathan Maze on Oct. 23, 2023

The new office, in Shelton, Conn., follows the opening of its Miami headquarters in May.

TGI Fridays wants to become 'more fun than your phone'

By Joe Guszkowski on Oct. 20, 2023

After falling into what new CEO Brandon Coleman called a “sea of sameness,” the storied casual-dining brand is betting things like sushi, mocktails and entertainment will help make it relevant again.

Operations

Why more chains are embracing the late-night business

By Joe Guszkowski on Oct. 19, 2023

Rising demand, better unit economics and an improving labor picture are enticing restaurants to keep the lights on long after dark.

Marketing

Proposal to turn Calif. pot dispensaries into restaurants goes up in smoke

By Peter Romeo on Oct. 12, 2023

Gov. Gavin Newsom vetoed the measure, citing concerns about employees' exposure to secondhand smoke.

Operations

Ban on cashless restaurants moves closer to reality in Los Angeles

By Peter Romeo on Oct. 05, 2023

The City Council directed staff on Wednesday to start drafting an ordinance. It would put LA among a number of other cities and states that require businesses to accept cash.

Operations

Next-generation vending hopes to solve your labor woes

By Reyna Estrada on Oct. 03, 2023

Vending machines aren't just for chips and soda anymore. Here’s a look at why new iterations are making waves in foodservice.

Operations

Legal Sea Foods to open innovation center outside Boston

By Joe Guszkowski on Oct. 03, 2023

The state-of-the-art facility in Milford, Mass., replaces Legal’s aging Quality Control Center and will house a growing ecommerce business, among other operations.

Leadership

Bloomin' Brands to part ways with longtime executive Gregg Scarlett

By Joe Guszkowski on Oct. 03, 2023

Scarlett’s position, COO of casual dining, is being eliminated as part of “organizational design changes” at Bloomin’. He has worked there for nearly 30 years.

Emerging Brands