The other hidden lessons in Red Lobster’s Super Bowl flub
Beyonce provided the chain with an opportunity it didn't seize. But the turn of events should prompt all restaurant leaders to think about a more important issue.
Operations
This week’s restaurant nightmares: You’re kidding, right?
A different sort of whopper figured large in recent restaurant news. But it's all true—we swear it!
While the rest of the world cries at the gas pump, Jonathan Pratt, a restaurant owner in Westchester County, New York, is singing the praises of a cheap new alternative fuel: "It saves me money, it improves the lifespan of the motor, its lubricity is better than diesel's, it doesn't pollute—and it smells good."
In its just-released 2012 Restaurant Industry Forecast, the National Restaurant Association reports that there is an increasing consumer interest in high tech interaction in restaurants. The NRA's statistics show that consumers up to the age of 55 support new restaurant technologies. But the majority of the restaurant industry does not seem to be keeping pace.
Consumers’ tastes can drastically change in the span of a year—and they did. New research from Washington, D.C.-based newBrandAnalytics found that the starters people buzzed about most in 2013 were almost completely different from the previous year. Only ceviche was a favorite in both 2012 and 2013. Here are the top-five starters of 2013.