Continue to Site >>>

Operations

New restaurant equipment and back-of-the-house technology
Operations

BurgerFi defaults on its credit agreement

 By Lisa Jennings on Apr. 01, 2024

The parent company of the BurgerFi and Anthony's Coal Fired Pizza & Wings restaurant chains fell out of compliance with its loan agreement amid weak sales and financial losses. But the CEO insists turnaround efforts are taking hold.

Operations

Can Smashburger get back on track for growth?

 By Lisa Jennings on Mar. 28, 2024

Smashburger's new CEO Denise Nelsen is taking a hard look at the brand and how it can reignite expansion, both domestic and international.

Operations

Should servers be in charge of keeping wine glasses full?

By Jonathan Deutsch, Ph.D. on Mar. 27, 2024

Advice Guy: RB’s operations expert says it’s a practice that depends on what kind of restaurant you’re running.

Operations

Danny Meyer wants to bring enlightened hospitality to more than just restaurants

By Lisa Jennings on Mar. 26, 2024

Noted restaurant operator Union Square Hospitality Group's consulting arm Hospitality Quotient has launched a new e-learning platform for a broader audience.

Operations

MasterCard and Visa offer temporary reductions in swipe fees

By Peter Romeo on Mar. 26, 2024

The credit card giants have agreed to roll back the charges and freeze those rates for five years. But industry advocates aren't enthused about the offer.

Operations

Everybody talks about rising restaurant crime. Maybe it's time to do something about it

By Peter Romeo on Mar. 26, 2024

Reality Check: Well-intentioned efforts like bail reform may not be delivering what proponents envisioned. It's not reactionary to fix the fix.

Operations

Panera Bread digital channels suffer national outage

By Lisa Jennings on Mar. 25, 2024

Panera cafes are open, but digital ordering systems are down, including kiosks in stores. Workers say they have been given no explanation.

Operations

Tennessee bans emotional-support animals from restaurant dining rooms

By Peter Romeo on Mar. 22, 2024

Service animals, security dogs and aquarium fish are still allowed, and some caged beasts can be displayed in ancillary areas.

Operations

How long can nachos with cheese be kept warm?

By Jonathan Deutsch, Ph.D. on Mar. 22, 2024

Advice Guy: RB's operations expert says operators must consider not only food safety but also food quality when hot holding items.

Operations

Early birds are perking up traffic at Olive Garden

By Joe Guszkowski on Mar. 19, 2024

More customers are visiting the Italian casual-dining chain in the late afternoon and early evening, which has helped lift transactions, according to data from Placer.ai.

  • Page 5