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Joe Guszkowski

Senior Editor

Articles by
Joe Guszkowski

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Technology

Underground delivery startup Pipedream raises $13M

The company will use some of the funding to meet demand for its restaurant pickup system, which uses tunnels to move food from the kitchen to the parking lot.

Technology

Virtual brands are getting a little physical

Once reserved for the internet only, virtual brands are making their way onto in-restaurant menus and even their own brick-and-mortars, and seeing good results.

Financing

Proposed TGI Fridays sale is no home run, but has promise for both sides

The $220 million all-stock deal would get Fridays’ owner TriArtisan out of its decade-long investment and give the struggling chain a like-minded partner in franchisee Hostmore, experts say.

Technology

Senators question DoorDash and Uber Eats over 'hidden fees' for consumers

Letters from three Democrats including Elizabeth Warren accused the delivery apps of price-gouging and asked for more information about how the fees are used.

Financing

Red Lobster is struggling to pay its bills, vendors say

Credit data confirms the seafood chain has a large number of overdue balances as it reportedly considers a bankruptcy filing.

Operations

Here's what we learned at the Restaurant Leadership Conference

Kiosks’ benefits aren’t on the labor line, casual dining does some soul searching and you can’t eat ice cream while on the phone are among the lessons from the three-day event.

Technology

IHOP adds more virtual brands from Virtual Dining Concepts

The family-dining chain is putting NASCAR- and MLB-themed delivery brands in hundreds of locations for the first time and expanding Pardon My Cheesesteak.

Financing

TGI Fridays to be acquired by U.K. franchisee Hostmore for $220M

The merger will create a 600-unit global company and take Fridays public on the London Stock Exchange.

Operations

Casual-dining restaurants have a value problem

Consumers say they’re getting less bang for their buck at sit-down places. Operators are working to change that while still protecting their margins.

Marketing

Inside 7 Brew's no-frills loyalty program, where nearly every guest is a member

Thanks to a sign-up process that is baked into its operations, 92% of transactions at the fast-growing drive-thru coffee chain come from known guests.

Technology

4 things we learned in a wild week for restaurant tech

Tech Check: If you blinked, you may have missed three funding rounds, two acquisitions, a “never-before-seen” new product and a bold executive poaching. Let’s get caught up.

Emerging Brands

Buffalo Wild Wings has big plans for small-scale spinoff BWW Go

The full-service chicken wing chain this week opened its 100th Go location and has franchisee commitments to open nearly 600 more of the takeout-focused restaurants.

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