Ruby Tuesday

Just what the doctor ordered

Big pharma reps spend a bundle on catered lunches—and restaurants get in on the action.

Consumer Trends

3 emerging trends we’re watching

Keep an eye out for a new era of salad bars, more satisfaction guarantees and Black Restaurant Weeks.

MASS. (Dec. 10, 2009)—In Massachusetts, Ruby Tuesday's supplier was fined $700 for serving steaks smaller than advertised at five restaurants - in...

The company revealed that comps, revenues and store-level margins were all down.

Restaurant Business in January spoke with five emerging chains whose executives shared their companies’ growth plans for 2010.

A franchisee shuttered its remaining 10 units without warning to staff, after shuttering one in March.

The troubled casual chain said the cost-cutting measures are necessary after 95 company-run restaurants were tagged for closing.

Consumers are smart and the adoption rate of technology in our industry is gaining momentum to meet their high demand. Facebook, tablets, mobile ordering—the list goes on. What technology do you have in place? How are you using it to keep the customer experience high? What is your strategy to continually engage them? You can find those answers and more at this year’s FSTEC NexGen.

Not every restaurant development of the past year deserved commemoration with a smiley face. Here are a few of low points.

The industry is poised to slip back into a price war. Yet quality, not dirt-level prices, is what’s selling. So why’s it happening?

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