Workforce

Best practices for improving recruitment, retention and training

How restaurateurs are helping staff afford to live in expensive cities

By Alaina Lancaster on Jul. 20, 2017

Here’s how operators are helping workers get by—and securing a labor force—in areas where the cost of living is increasing.

4 positions restaurants might be adding to their payrolls

Nov. 03, 2017

Operators share the new or enhanced restaurant roles that are on their wish lists.

6 ways to combat sexual harassment in restaurants

By Peter Romeo on Jan. 23, 2018

A presentation this week provided practical approaches to making all employees feel comfortable and safe.

Restaurant hiring went flat in March

By Jonathan Maze on Apr. 06, 2018

The industry added no jobs amid a tight labor market and weak sales.

The trouble with tips

By Steve Brooks on Jun. 17, 2014

Business- crushing lawsuits and tedious rules have some operators debating whether it’s time to topple the practice of tipping completely.

Why no tipping isn’t working now

By Kelsey Squire on May 23, 2016

Panelists at the NRA Show offered their perspectives on the elimination of tipping and its obstacles.

4 features of effective employer branding

By Alaina Lancaster on Jul. 27, 2017

Craft an employer message that makes it rain resumes.

4 questions to boost employee retention

By Alaina Lancaster on Nov. 15, 2017

The answers might help operators catch staffers before they head out the door.

5 secrets to industry-leading staff retention rates

By Alaina Lancaster on Jan. 26, 2018

In 36 years at Pal’s Sudden Service, CEO Thom Crosby has only lost seven general managers across 26 units. Check out the chain’s approach to crushing employee turnover.

Md. tries to ease burden of sick leave

By Peter Romeo on Apr. 12, 2018

A bill expected to be signed into state law would provide small employers with a tax credit to eligible employees.

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