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consumers

Consumer Trends

As tipping spreads, restaurants risk ticking off customers

 By Joe Guszkowski on Mar. 21, 2023

The pandemic and its aftermath have upended tipping etiquette in America, leaving consumers frustrated and confused even as many pony up for the extra charges.

Consumer Trends

Inflation won't dampen diners' Valentine's Day plans

 By Joe Guszkowski on Feb. 13, 2023

A majority of consumers say they plan to spend the same amount or more this year vs. last year, according to a survey by Popmenu.

Consumer Trends

Americans say they’re ordering less delivery

By Joe Guszkowski on Feb. 02, 2023

Consumers say inflation is causing them to cut back, according to a survey by Personal Capital. But other measures show demand has been steady.

Financing

Consumers resolve to tighten their belts in 2023

By Lori Rakoczy on Jan. 04, 2023

Technomic's Take: Diners' new year's resolutions include cutting back and eating healthier. How should restaurants respond?

Beverage

These 10 chains have the most craveable coffee, say consumers

By Patricia Cobe on Dec. 22, 2022

Technomic’s survey ranks the concepts that serve coffee drinkers’ favorite brews. Surprise—not all specialize in coffee.

Food

Forget cooking Thanksgiving at home this year—it may be cheaper to order from a restaurant

By Patricia Cobe on Nov. 15, 2022

Supermarket prices for turkeys and some sides are reaching new heights, but restaurants are offering deals on fully-cooked holiday meals with all the trimmings that can be easier on the wallet—and the cook.

Beverage

Sober bars and zero-proof drink lists add buzz to alcohol-free socialization

By Patricia Cobe on Nov. 10, 2022

More consumers want to abstain from alcohol at least some of the time, and operators are answering the call with booze-free cocktail selections that are just as buzz-worthy.

Financing

Customers are less satisfied with their restaurant visits

Oct. 28, 2022

Technomic's Take: Customer satisfaction has been dropping, especially with online visits. But in-person interaction can overcome this problem.

Consumer Trends

Inflation’s grip on consumers grows tighter

By Joe Guszkowski on Oct. 18, 2022

Americans are becoming more vocal about higher prices for food and restaurants and are seeking out more affordable options, a new Yelp report found.

Consumer Trends

California begins issuing inflation relief funds

By Lisa Jennings on Oct. 10, 2022

It’s one of the largest relief efforts among a number of states offering cash injections to help consumers deal with rising costs. Will restaurants benefit?

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