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By Jonathan Maze on Jun. 04, 2021

While operators push back against several new initiatives, many say the chain’s current problems date back years and include a variety of issues, says RB’s The Bottom Line.

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Leadership

How the past lit a path through the pandemic for 5 top industry leaders

By Peter Romeo on Jun. 04, 2021

The chain CEOs vying to be Restaurant Leader of the Year explain how they found direction in key experiences from their past.

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Operations

After sharing restaurants’ pain, distributors strive for a smoother alliance

By Peter Romeo on Jun. 03, 2021

They describe the pandemic as a unifying force that triggered changes in how they’ll operate going forward.

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Financing

Krispy Kreme shifts away from franchising

By Jonathan Maze on Jun. 03, 2021

The brand has seen significant revenue growth in recent years, but most of that has come from the acquisition of franchisee units, says RB’s The Bottom Line.

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Operations

With pandemic innovations in place, hotels are ready for a restart

By Patricia Cobe on Jun. 02, 2021

After hotels had time and motivation to rethink service, space and menus over the last year, some operational changes are becoming permanent in hotels big and small.

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Financing

The JBS cyberattack throws the supply chain another curveball

By Jonathan Maze and Patricia Cobe on Jun. 02, 2021

The attack over the weekend is unlikely to have a long-term impact on protein supplies or prices, but it’s yet another pressure point on an already stressed supply chain.

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Financing

Blast from the past: Cobranding is making a comeback

By Jonathan Maze on Jun. 01, 2021

Demand for takeout and delivery has shifted brands’ thinking on cobranded real estate years after the idea had fallen out of favor, says RB’s The Bottom Line.

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Financing