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Workforce

How Chipotle increased job applications 77% in one week

 By Heather Lalley on May 20, 2021

Raising its average hourly wage and hosting a virtual job fair led to a significant bump in interest at the fast casual during a tight labor market, its hiring director said.

Technology

Inside Kitchen United's new 'virtual food hall' in Chicago

 By Joe Guszkowski on May 20, 2021

The highly visible location will court guests for here and to-go as ghost kitchens continue to look more like regular restaurants.

Technology

Can ghost kitchens be good neighbors?

By Joe Guszkowski on May 20, 2021

Delivery-focused kitchens are encountering roadblocks in some places and cooperation in others as cities try to manage their impact on the community.

Technology

How a robot is helping Dodo Pizza defy the hiring crunch

By Joe Guszkowski on May 19, 2021

A pizza-topping bot from xRobotics has reduced labor costs and allowed the restaurant to ditch third-party delivery.

Financing

Restaurant apocalypse? Not quite, but 90,000 closures are still awful

By Jonathan Maze on May 19, 2021

While that was not as many feared, it was more than some projected after dining room closures led to widespread industry shutdowns last year, says RB’s The Bottom Line.

Workforce

Restaurants try a bonanza of benefits to recruit and retain employees

By Peter Romeo on May 18, 2021

The perks can range from access to a personal trainer to a clothing allowance for new managers as the industry looks to combat a labor shortage.

Operations

On The Border tries a back-to-the-future approach

By Peter Romeo on May 17, 2021

The casual chain hopes to kindle some nostalgia among its fans, at least initially, as it works toward a comeback.

Financing

Pandemic challenges behind them, restaurant chains push unit growth

By Jonathan Maze on May 17, 2021

More concepts are hoping they can translate improving sales to strong unit growth, either themselves or with franchisees.

Workforce

Restaurants say hiring is thwarted by a generous uncle named Sam

By Peter Romeo on May 15, 2021

Sweetened unemployment benefits are seen as the main reason by far for the industry’s recruitment challenges.

Workforce

Employees’ take on staffing woes: Restaurants have themselves to blame

By Peter Romeo on May 15, 2021

A union-affiliated survey of industry employees found that 53% intend to leave their restaurant jobs, most likely because of wages.

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