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Operations

New restaurant equipment and back-of-the-house technology
Operations

Is it OK to bribe potential catering customers?

 By Jonathan Deutsch, Ph.D. on May 03, 2024

Advice Guy: RB’s operations expert offers alternative methods for driving catering business and rewarding referrals.

Operations

BJ's margins make a leap, with help from AI

 By Joe Guszkowski on May 03, 2024

A new AI-powered scheduling tool, among other initiatives, helped make the casual-dining chain's restaurants more profitable in the first quarter.

Operations

Wingstop is doing great. Here's how CEO Michael Skipworth says the chicken chain can do even better

By Lisa Jennings on May 01, 2024

After a strong first quarter, Dallas-based Wingstop expects double-digit same-store sales growth this year, as it plans on becoming a Top 10 global restaurant brand.

Operations

How restaurants can set themselves apart as banquet venues

Sponsored content from our partner Entegra on Apr. 30, 2024

As banquet season heats up and customers reach out to host their special events like conferences, weddings or graduations, operators want to nail down a unique set of offerings that will separate them from other venues.

Operations

3 reasons Chili's is doing so well right now

By Joe Guszkowski on Apr. 30, 2024

A focus on value and operations is helping both sales and profits at the casual-dining chain.

Operations

Just Salad jumps on the drive-thru bandwagon

By Lisa Jennings on Apr. 30, 2024

Freshly made drive-thru salads are increasingly becoming a thing. This fast-casual chain is ramping up growth in both urban and suburban locations, with car customers in mind.

Operations

What went wrong at restaurant-retail hybrids Foxtrot and Dom’s?

By Heather Lalley on Apr. 29, 2024

Retail Watch: It appears, at least in part, that the value equation didn’t add up for inflation-weary consumers. Plus: C-store stalwart Krispy Krunchy Chicken has big growth plans.

Operations

Friendly's parent Brix Holdings agrees to acquire Clean Juice

By Lisa Jennings on Apr. 26, 2024

The organic juice and healthy food brand joins the portfolio that also includes Orange Leaf and Red Mango.

Operations

After a long winter, spring brings signs of life to Applebee's and Outback

By Joe Guszkowski on Apr. 26, 2024

Data from Placer.ai shows that full-service traffic perked up in March after a difficult end to the year.

Operations

Here are some tips for boosting slow days at your restaurant

By Jonathan Deutsch, Ph.D. on Apr. 25, 2024

Advice Guy: RB’s operations expert says discounts are not the secret to improving traffic early in the week, but he knows some creative offerings that might do the trick.

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