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Operations

New restaurant equipment and back-of-the-house technology
Operations

Flynn Group and Jet's Pizza to add drone delivery from select units

 By Lisa Jennings on Apr. 19, 2024

Locations of Flynn's Panera Bread units in Seattle, and some Jet's restaurants in Detroit plan to offer drone delivery using the Zipline system.

Operations

Convenience stores pose a growing threat to restaurants

 By Heather Lalley on Apr. 19, 2024

Retail Watch: Technomic’s State of the Industry report sounds a c-store alarm, Grubhub expands grocery delivery and 7-Eleven completes its Laredo Taco Company acquisition.

Operations

Restaurants should consider bonus pay for key shifts

By Jonathan Deutsch, Ph.D. on Apr. 19, 2024

Advice Guy: RB’s operations expert says it might be worth it to employ “dynamic pricing” for restaurant workers, especially for important shifts like Sunday brunch.

Operations

Here's what we learned at the Restaurant Leadership Conference

By Jonathan Maze, Joe Guszkowski, Patricia Cobe and Lisa Jennings on Apr. 18, 2024

Kiosks’ benefits aren’t on the labor line, casual dining does some soul searching and you can’t eat ice cream while on the phone are among the lessons from the three-day event.

Operations

Aid group asks U.S. restaurants to raise funds for Jose Andres' World Central Kitchen

By Lisa Jennings on Apr. 18, 2024

Participants are donating $1 to the humanitarian organization for every drink they sell. World Central Kitchen lost seven aid workers in Gaza earlier this month.

Operations

Martha Stewart: ‘Restaurants are one of the hardest businesses on earth’

By Heather Lalley on Apr. 17, 2024

The legendary businesswoman and multimedia maven discussed her career reinventions and plans for the future in a wide-ranging chat at Restaurant Leadership Conference.

Operations

Restaurants lean strongly toward a re-election of Trump

By Peter Romeo on Apr. 17, 2024

A straw poll conducted during the National Restaurant Association's Public Affairs Conference found a nearly 2:1 preference for the Republican ex-president.

Operations

These are the rising stars of the eatertainment space

By Lisa Jennings on Apr. 16, 2024

At the Restaurant Leadership Conference in Scottsdale, Arizona, leaders of Puttshack, Pinstripes, Alamo Drafthouse and the new Joy Trade platform shared their plans for growth.

Operations

Frisch's vies to keep nostalgia from becoming quicksand

By Peter Romeo on Apr. 15, 2024

You're not going to find boba tea or the latest tech there, says CEO James Walker. But you're not going to be bored with the same old same ole, either, he says.

Operations

Casual-dining restaurants have a value problem

By Joe Guszkowski on Apr. 15, 2024

Consumers say they’re getting less bang for their buck at sit-down places. Operators are working to change that while still protecting their margins.

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