Operations
Dickey's gives self-delivery a try
The leap from reliance on third parties was eased by the brand's considerable presence in catering, according to the chain.
Operations
A look inside Tim Hortons new prototype
The chain and its franchisees are spending hundreds of millions to remodel restaurants in Canada.
Casual-dining veteran and Houlihan's CEO Mike Archer spoke with Restaurant Business on what changes he’s brought in—and still plans to make—that should keep competitors on their toes, from bar revamps to delivery service. There are even a few lessons from Houlihan’s that others pushing to modernize can learn.