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Operations

New restaurant equipment and back-of-the-house technology
Operations

Repeal of Chicago's soda tax begins

 By Peter Romeo on Oct. 10, 2017

A final vote on the rollback is scheduled for tomorrow. Opponents of the tax say they already have enough votes to override a veto.

Operations

Comfort in the face of cyberattacks

 By Sara Rush Wirth on Nov. 14, 2017

What kind of response should restaurant execs have to a data breach, and how has that changed?

Operations

Can an operator dip into employees' tips?

By Jonathan Deutsch, Ph.D. on Dec. 14, 2017

As of now, no, Advice Guy says. But a Trump administration proposal could change that.

Operations

McDonald’s is making a big change to its packaging

By Jonathan Maze on Jan. 16, 2018

The company is vowing to use nothing but renewable or recyclable packaging by 2025.

Operations

Q4 restaurant sales surge, reversing lackluster 2017

By Jonathan Maze on Feb. 09, 2018

The new Technomic Chain Restaurant Index shows 4.4% sales growth in the quarter.

Operations

McDonald’s to cut its greenhouse gas emissions

By Jonathan Maze on Mar. 20, 2018

The chain’s plan to combat global warming is its latest effort in a bid to improve its image.

Operations

Panera sued over E. coli allegations

By Peter Romeo on Apr. 17, 2018

A 66-year-old victim who was hospitalized for kidney failure said she was poisoned by a salad sold by a New Jersey unit.

Operations

This week’s restaurant nightmares: Nailed

By Peter Romeo on Feb. 22, 2017

Crime doesn't pay, as some restaurateurs learned this week. But, sometimes, neither does doing what seems the right thing for your staff.

Operations

Mod Pizza honored as 2017 Pacesetter Award winner

By Peter Romeo on Apr. 12, 2017

The rapidly growing fast casual was honored for a 220% increase in systemwide sales.

Operations

This week’s head-spinning moments: Multi-spins

By Peter Romeo on Jun. 16, 2017

This week's most arresting restaurant developments seemed to come in groups, raising the risk of neck injury for the keen observer. Here's a painless review of the head-spinning moments you may have missed.

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