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Operations

New restaurant equipment and back-of-the-house technology
Operations

View masters

 By Maura Keller on Jun. 16, 2014

Well-designed display cases can improve operational efficiencies, create competitive differentiation and increase sales.

Operations

5 steps on preparing for a power outage

 By Lauren Hallow on Mar. 01, 2017

Restaurant operators provide guidelines on how to prepare for the inevitable power outage, from preparing crash kits to petitioning for grid upgrades.

Operations

The problem with cleaning as punishment

By Jonathan Deutsch, Ph.D. on Oct. 26, 2017

Deep cleans should be viewed as a chance for team building, not discipline, Advice Guy says.

Operations

Pizza Hut tries beer delivery

By Peter Romeo on Dec. 05, 2017

A test of wine delivery is set to follow next month.

Operations

Operators seek more than sales when figuring franchise ROI

By Nancy MacDonald on Dec. 21, 2017

Not all criteria that point to a strong investment can be found on a spreadsheet.

Operations

Panera Bread recalls cream cheese

By Jonathan Maze on Jan. 29, 2018

The company is recalling cream cheese out of an "abundance of caution" and says nobody was sickened.

Operations

Chili's promises loyalty revamp

By Peter Romeo on Feb. 28, 2018

The chain intends to pull out of the Plenti expanded loyalty network in May.

Operations

E. coli outbreak has authorities checking Panera Breads in N.J.

By Peter Romeo on Apr. 06, 2018

The officials stress that they have no confirmation the chain was where eight people contracted the bacteria.

Operations

Loyalty left behind in third-party delivery deals

By Sara Rush Wirth on Jan. 24, 2017

While there are certainly a number of back-end challenges when it comes to partnering with a delivery service, there’s another problematic area: loyalty.

Operations

3 ways BWW is battling for lunch domination

By Lizzy Freier on May 16, 2017

Its winning recipe combines convenience, value and a smart marketing strategy.

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