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customer service

Distributors Continue Growing in Operators’ Minds

 By Restaurant Business Staff on May 30, 2008

The recently-released 2008 edition of Foodservice Elite, prepared by Cognitio, Inc., Carmel, IN, and Cannondale Associates, Inc., Wilton, CT, featured more...

Sysco buys former HP call center

 By Restaurant Business Staff on May 19, 2010

HOUSTON (May 19, 2010 - Houston Chronicle)—Houston-based Sysco Corp. has acquired the former Hewlett Packard customer call center in the Cypress area on...

Marketing

2012 trend book: Social media

Dec. 01, 2011

Chain locations aren’t exact clones of each other. There are little quirks, local menu items and different customer demographics. That’s why one social media presence doesn't necessarily fit all.

Do it like Disney

By Amanda Baltazar on May 23, 2013

"Whatever you do, do it well,” said Walt Disney. And for anybody who has visited a Disney property, it’s obvious one of the things they do—and do well—is customer service.

Consumer Trends

Top chains by menu segment

Jan. 27, 2014

Restaurants that landed a top spot on the list of favorite chains consistently deliver on all aspects of the dining experience that matter to consumers.

Consumer Trends

Award winning chains 2015

By Sara Rush Wirth on Jan. 05, 2015

Technomic has announced the winners of its 2015 Chain Restaurant Consumers’ Choice Awards, which are based on consumer assessments delivered through the research and consulting firm’s ongoing Consumer Brand Metrics study.

A rose by any other name

By Bill Main on Nov. 23, 2000

What makes you different, better and special? Your Unique Experience Proposition defines your brand and keeps your customers coming back.

Sysco-Arkansas Names Jolly President, coo

By Restaurant Business Staff on Aug. 17, 2004

HOUSTON - Henry P. Jolly has been named president and chief operating officer of Sysco Food Services of Arkansas, LLC, a broadline foodservice subsidiary...

Wulf Named to Tyson Foodservice Marketing Post

By Restaurant Business Staff on May 08, 2006

Wulf, who will report directly to Wendy Davidson, group vice president, will be responsible for the group's brand strategy, product marketing, channel...

Revionics Offers

By Restaurant Business Staff on Aug. 26, 2008

Tailored to fit the needs of foodservice, grocery and c-store distributors, the Revionics offering seamlessly integrates with existing installed customer...

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