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Technology

Panda Express owner hit with cyberattack

 By Joe Guszkowski on May 02, 2024

The data breach last month affected Panda Restaurant Group's corporate systems and exposed employees' personal data.

Technology

Long lines at kiosks can stress customers, study finds

 By Joe Guszkowski on May 01, 2024

Guests feel more rushed and order less food when others queue up behind them, according to new research from Temple University.

Technology

Dave & Buster’s bets on arcade wagering

By Heather Lalley on Apr. 30, 2024

The eatertainment chain is adding the ability to wager on Skee-Ball, basketball and its other arcade games to its app, for members of its loyalty program.

Operations

How restaurants can set themselves apart as banquet venues

Sponsored content from our partner Entegra on Apr. 30, 2024

As banquet season heats up and customers reach out to host their special events like conferences, weddings or graduations, operators want to nail down a unique set of offerings that will separate them from other venues.

Technology

Underground delivery startup Pipedream raises $13M

By Joe Guszkowski on Apr. 24, 2024

The company will use some of the funding to meet demand for its restaurant pickup system, which uses tunnels to move food from the kitchen to the parking lot.

Technology

Ensuring Food Safety: How Better Equipment Helps

Sponsored content from our partner RATIONAL on Apr. 23, 2024

Food safety has never been more prevalent. In recent years, consumers have increasingly prioritized sanitation and cleanliness. When dining out, they rightfully expect that the food they order is cook...

Technology

Virtual brands are getting a little physical

By Joe Guszkowski on Apr. 23, 2024

Once reserved for the internet only, virtual brands are making their way onto in-restaurant menus and even their own brick-and-mortars, and seeing good results.

Operations

Flynn Group and Jet's Pizza to add drone delivery from select units

By Lisa Jennings on Apr. 19, 2024

Locations of Flynn's Panera Bread units in Seattle, and some Jet's restaurants in Detroit plan to offer drone delivery using the Zipline system.

Operations

Here's what we learned at the Restaurant Leadership Conference

By Jonathan Maze, Joe Guszkowski, Patricia Cobe and Lisa Jennings on Apr. 18, 2024

Kiosks’ benefits aren’t on the labor line, casual dining does some soul searching and you can’t eat ice cream while on the phone are among the lessons from the three-day event.

Technology

IHOP adds more virtual brands from Virtual Dining Concepts

By Joe Guszkowski on Apr. 17, 2024

The family-dining chain is putting NASCAR- and MLB-themed delivery brands in hundreds of locations for the first time and expanding Pardon My Cheesesteak.

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