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Technology

Yield management: An alternative to the discount deal?

By Joann Whitcher on Jun. 05, 2013

While standard practice in other industries—hotels and airlines use it constantly—yield management models are still fairly new to the restaurant sector.

Arcade concepts

 Feb. 28, 2014

Part arcade, part bar, a new breed of tavern is vying for younger beer fans.

'We interrupt this food fight for some education'

By Peter Romeo on Jun. 17, 2014

The competition between foodservice channels is escalating quickly, but that didn’t stop restaurateurs from meeting Monday with the enemy.

Drew Brees to keynote FSTec

Sep. 17, 2014

Drew Brees is best known as the Super Bowl-winning quarterback of the New Orleans Saints, but, as a franchisee of the Jimmy John’s fast-casual sandwich chain, he’s no stranger to the restaurant business. He’ll share his insights on leadership in both realms in a keynote address on Monday afternoon at FSTec.

Technology

Tablets go back

By Sara Rush Wirth and Ed Rubinstein on Nov. 10, 2014

Much of the public buzz around tablets refers to front-of-house applications, whether in the hands of a server taking orders or atop a table, loaded with games and self-ordering capabilities for guests.

Financing

Screen time: TVs bring in the bucks

By Kelly Killian on Jan. 30, 2015

With the Super Bowl right around the corner, it pays off to have a blockbuster A/V system. See how a high-tech remodel has helped Hooters become a destination for sports lovers.

Technology

Mobile commerce grabs hold of takeout ordering

By Joann Whitcher on Feb. 06, 2013

Mobile smartphone apps are quickly becoming the go-to platform for ordering takeout. According to a new eMarketer report, “Mobile Fast Food Marketing: How QSRs and Fast Casuals Are Getting Quicker and Faster,” more consumers are making their dining decisions en route via the smartphone.

Technology

3 new touchpoints for frictionless service

By Kate Leahy on Apr. 16, 2015

Frictionless service—when transactions at restaurants, between ordering, paying and receiving a meal, happen with less human interaction to slow down the process.

This week's 5 head-spinning moments: Hail to the smart chief

By Peter Romeo on Apr. 01, 2016

Sonic has figured out a new way to pay for technology, Domino's is taking a hard look at carryout and Wetzel's Pretzels is welcoming wage hikes.

Technology

2016 RB/FSTEC Awards: Technical perfection

By Simedar Jackson, Alaina Lancaster and Sara Rush Wirth on Sep. 20, 2016

This year’s class of social media standouts found surprising ways to break through on popular platforms, reinvent their voice on established ones and gain footing in the “brand”-new worlds of Snapchat, Instagram and more.

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