Technology

The latest news and trends in restaurant technology

Location, location, location

By Kelly Killian on Sep. 30, 2014

Beacons and other location-based technology already are going mainstream in the retail space. Now restaurants are getting in the game, using geotargeting to deliver hospitality in new ways.

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Zoe’s tests KDS system

By Restaurant Business Staff on Jun. 25, 2015

The four-unit experiment “is going extremely well,” CEO Kevin Miles told Wall Street.

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Here's proof restaurant tech is still a fright

By Sara Rush Wirth on Jun. 01, 2016

Despite the hoards of startups promising to remake the restaurant business through technology, not all operators and consumers are dashing to hasten the transformation. Research from the National Restaurant Association paints a sometimes surprising picture of where we are in the adoption process.

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Mobile apps drive drive-thru innovation

By Dina Berta on Feb. 07, 2017

Some of the customers in the drive-thru lane at a Meatheads restaurant never bother to order at the speaker, knowing their order was taken long before they drove up.

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3 ways technology is helping restaurant staff personalize the guest experience

By Alaina Lancaster on Oct. 27, 2017

Here’s how metrics are helping employees take hospitality to the next level.

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High-tech Zume Pizza is ready for next growth phase

By Peter Romeo on Apr. 24, 2018

Fewer robots will be involved, and the tech is available to other concepts, as the cook-onboard delivery concept is shifting into expansion mode.

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Trends on the tech floor

By Amanda M. Westbrooks on Jun. 05, 2012

It’s an exciting time in hospitality technology. We’re right on the cusp of some really great game-changers, offering ways to improve the guest experience that we never before imagined. Which ones seem to have more legs than others?

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Market your new product

By Amanda M. Westbrooks on Mar. 01, 2013

When Firehouse Subs partnered with King’s Hawaiian to offer the King’s Hawaiian Pork & Slaw sandwich, it was the first time the sweet bread producer had partnered with a restaurant chain. To commemorate the occasion the “Lei Your Love on the Line” video contest was born.

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