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Technology

The latest news and trends in restaurant technology
Technology

Takeout of tomorrow

 By Sara Rush Wirth on Oct. 03, 2014

In today’s ordering process, tablets, Bluetooth printers, apps and other advances spell efficiency.

Technology

10 tech takeaways from the NRA Show

 By Sara Rush Wirth on May 21, 2015

Attendees learned how technology is changing the restaurant business in ways both subtle and profound.

Technology

The problem with rogue deliverers

By Sara Rush Wirth on Apr. 14, 2016

The trouble with third-party delivery services is the impact it can have on brands. Any issue with product quality, consumers look to the restaurant.

Technology

Mobile app must-haves

By Sara Rush Wirth on Jan. 13, 2017

Features to consider when building an app.

Technology

6 hacks to make the most of kiosk ordering

By Heather Lalley on Oct. 17, 2017

Operators share their secrets for boosting efficiency and check averages with touchscreen ordering.

Technology

Chains continue to evolve their apps and digital ordering

By Bruce Horovitz on Apr. 27, 2018

A number of brands, including Dunkin' Donuts and Applebee’s, have leaned into ever-changing tech to improve the guest experience.

Technology

Where fine dining and online deals meet

By Joann Whitcher on Jun. 05, 2012

Fine-dining restaurants and upscale food vendors, typically wary of participating in online deal programs, are taking a careful look at LivingSocial Gourmet, LivingSocial’s invitation-only channel for food-savvy consumers.

Technology

The integrated strategy

By Joann Whitcher on Mar. 01, 2013

Zeroing in on 1 million fans on its Facebook page, CiCi’s Pizza is ready to branch out to other social media platforms, most notably Instagram and FourSquare, two places where its guests are spending a lot of time.

Technology

Anatomy of a visual home page

By Sara Rush Wirth on Oct. 13, 2014

Instead of stagnant pages, some restaurants are adopting a scrolling home page that hits the brand’s main talking points without forcing click-throughs.

Technology

What tech users want from restaurants

By Peter Romeo on Jul. 29, 2015

Chains are scrambling to develop phone apps, pay-at-the-table options and other digital whistles and bells. But which of those do customers really want?

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