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Technology

The latest news and trends in restaurant technology
Technology

Maple: A restaurant that exists only in tech form

 By Bianca N. Herron on May 27, 2015

A newcomer to the New York City dining scene foregoes seats, tables, even a walk-up window. Indeed, it doesn’t exist as a restaurant at all, just as a delivery app connected to a kitchen.

Technology

RB editors test two new restaurant apps

 By Sara Rush Wirth on May 17, 2016

Check out how Outback Steakhouse's and Blaze Pizza's apps fared when put to the test by two of Restaurant Business magazine's editors.

Technology

What consumers want out of restaurant tech

By Jackson Lewis on Jan. 25, 2017

Consumer preferences are changing when it comes to in-restaurant tech and online services.

Technology

How to lessen a restaurant’s risk of being hacked

By Peter Romeo on Oct. 23, 2017

A new guide from the National Restaurant Association suggests inexpensive and practical ways a small operation can protect itself.

Technology

Domino’s testing artificial intelligence for phone orders

By Jonathan Maze on Apr. 23, 2018

The system uses voice recognition to take orders and answer questions.

Technology

Chefs' favorite apps

By Joann Whitcher on Jun. 05, 2012

We asked chefs to name some of their favorites; as we would expect, apps that make chef’s lives in the kitchen easier are the most popular.

Technology

Anatomy of a social website

By Amanda M. Westbrooks on Mar. 01, 2013

As Shake Shack has grown from its humble beginnings into a family of 15 stores in three countries, so has its social media fan base. To support their avid and active customers, they redesigned and relaunched their website.

Technology

Mobile advances, ‘smaller data’ & other observables from tech’s big show

By Robert Grimes on Oct. 22, 2014

Mobility and tablets took the center stage at this year's FSTec show, as well as marketing functions and the collection and use of data.

Technology

Distribution goes digital

By Sam Smith on Aug. 31, 2015

A recent survey from Technomic found restaurant operators are cutting purchasing costs by an average of 12 to 13 percent (including shipping) by buying online.

Technology

3 lessons from a year of third-party delivery

By Sara Rush Wirth on Aug. 02, 2016

Working with third-party delivery services hasn't been perfect for Umami Burger. Here, the chain shares some lessons learned along the way.

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